Frequently asked questions

We use Application-specific integrated circuit chips (ASICs) hardware for Bitcoinminer 365 which are solely created to solve Bitcoin blocks. They have only minimal requirements for other normal computer applications. Consequently, ASIC Bitcoinminer 365 systems can solve Bitcoin blocks much quicker and use less electricity or power than older Bitcoinminer 365 hardware like CPUs, GPUs or FPGAs.

Bitcoinminer365 performs bitcoin mining using the cloud which is the process by which transactions are verified and added to the public ledger, known as the block chain, and also the means through which new Bitcoin are released. Anyone with access to the internet and suitable hardware can participate in mining. With Bitcoin, miners use special software to solve math problems and are issued a certain number of Bitcoins in exchange. This provides a smart way to issue the currency and also creates an incentive for more people to mine. The mining process involves compiling recent transactions into blocks and trying to solve a computationally difficult puzzle. The participant who first solves the puzzle gets to place the next block on the block chain and claim the rewards. The rewards, which incentivize mining, are both the transaction fees associated with the transactions compiled in the block as well as newly released Bitcoin.

Bitcoin is a form of digital currency, created and held electronically. No one controls it. Bitcoins aren’t printed like dollars or euros, they’re produced by people and increasingly businesses running computers all around the world using software that solves mathematical problems. It’s the first example of a growing category of money known as cryptocurrency. Bitcoin can be used to buy things electronically. In that sense, it’s like conventional dollars, euros, or yen, which are also traded digitally.

Payment freedom - It is possible to send and receive Bitcoins anywhere in the world at any time. No bank holidays. No borders. No bureaucracy. Bitcoin allows its users to be in full control of their money.

Choose your own fees - There is no fee to receive Bitcoins, and many wallets let you control how large a fee to pay when spending. Higher fees can encourage faster confirmation of your transactions. Fees are unrelated to the amount transferred, so it's possible to send 100,000 Bitcoins for the same fee it costs to send 1 Bitcoin.

Fewer risks for merchants - Bitcoin transactions are secure, irreversible, and do not contain customer's sensitive or personal information. This protects merchants from losses caused by fraud or fraudulent chargebacks, and there is no need for PCI compliance.

Security and control - Bitcoin users are in full control of their transactions; it is impossible for merchants to force unwanted or unnoticed charges as can happen with other payment methods.

Transparent and neutral - All information concerning the Bitcoin money supply itself is readily available on the block chain for anybody to verify and use in real-time. No individual or organization can control or manipulate the Bitcoin protocol because it is cryptographically secure.

In fact, we mine ourselves using the same equipment that we offer for our customers. And we believe that Bitcoin and Altcoins mining is highly profitable.

Sure, we have. Each user has a unique referral link. You can invite anyone who wants to start using our services with that link. Any new user who registers with your referral link will be your referral lifetime.

The term of cloud mining contracts is 2 years, the term of contracts for dedicated mining is unlimited.

If you don't already have an account, click on Signup button in the top menu . You must use your valid e-mail address. Registration is absolutely free. To be able to enjoy all the benefits of the service, do not forget to fill out your profile after registration.

Buying Hash Power is the first thing you have to do to get your account active and running. It is simple. Just click on "buy hash power" on your account dashboard, select the plan you wish to buy, make a deposit in btc and your plan will become active immediately.

We try our best to answer all ticket queries within 24 hours but not more than 48 hours.

Mining and Fees

Here you can find information about cloud and dedicated mining and fees we charge.


It's easy and simple! As soon as we receive your payment, your contract will be added to your profile, and you can immediately start to mine. Depending on the conditions of your contract, you can mine many cryptocurrencies, such as: Bitcoin, Bitcoin Cash, Litecoin, Ethereum, DASH and etc.


This is about the same as your own equipment, only located in our data center. You are allocated the appropriate equipment, based on the contract you paid for, and it works only for you, under the constant supervision of technical specialists.


The maintenance fee includes all expenses related to the mining, such as: electricity cost, cooling cost, technical work and others. Currently, it is used in SHA256 and SCRYPT contracts. You will find more details of the current maintenance fee in your contract.

Purchases and Withdrawals

Here you find general questions about purchases and withdrawals.


Payouts are generated daily, but you will receive them only after a certain amount of money is accumulated. For example, for January 2018, the minimum withdrawal amount of BTC was be 0.0065 BTC. These minimum amount are set in order to avoid paying customers excessive fees for receiving small payments to their wallets.


At the moment, we accept the following methods of payment: Bitcoin, Litecoin, Ethereum. Payments using credit cards will be available as soon as possible.